This Privacy Policy ("Policy") explains the policy regarding the collection, use, disclosure and transfer of your information by Linklisters Infotech Private Limited/Linklisters.com/Linklisters and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the "Company"), which operates various Websites, including sub-Website, platforms, applications, web platforms and other platforms (collectively referred to as "Website") for delivery of information, products, offerings and content via any mobile or internet connected device or otherwise (collectively referred to as the "Services").

This Policy sets out the privacy practices of the Company with respect to the entire content of the Website. The Website is owned and operated by Linklisters, a company incorporated in India under the Companies Act, 2013.

This Policy forms part and parcel of the Terms and Conditions and other terms on the Website (hereinafter known as "Terms and Conditions"). Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms and Conditions. This policy is effective from the date and time a User registers with the Website and accept the Terms &Conditions laid out in the Website. Please read this Privacy Policy and our Terms and Conditions carefully before using our Services.

Linklisters respects the privacy of its Users and is committed to protect it in all respects. With a view to offer an enriching and a holistic internet experience to its Users, Linklisters offers a vast repository of online Website and variety of community services. The information about the user as collected by Linklisters is: (a) information supplied by users and (b) information automatically tracked while navigation (Information).

By using Linklisters Website or its services, you consent to collection, storage, use, transfer, share and distribute the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.

We are fully committed to the protection of your privacy and your Personal Information as available with the Website. Your use of and access to the Services is subject to this Privacy Policy.

BY CONFIRMING THAT YOU ARE BOUND BY THIS PRIVACY POLICY (BY THE MEANS PROVIDED ON THIS WEBSITE), BY USING THE SERVICES OR BY OTHERWISE GIVING US ALL YOUR INFORMATION, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY GIVE CONSENT TO OUR COLLECTION, USE AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF OUR SERVICES OR GIVE US ANY OF YOUR INFORMATION.

Why this Privacy Policy?

This Privacy Policy is published in compliance with, inter alia:

Section 43A of the Information Technology Act, 2000.
Regulation 4 of the Information Technology Act, 2000 (“the IT Act”) and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”).
Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
Digital Personal Data Protection Act, 2023 (“DPDP Act”)

This Privacy Policy states the following:

The type of information collected from the Users, including sensitive personal data or information.
The purpose, means and modes of usage of such information.
How and to whom we will disclose such information.

PLEASE READ THE PRIVACY POLICY CAREFULLY BEFORE USING THE WEBSITE OR REGISTERING ON THE WEBSITE OR ACCESSING ANY MATERIAL OR INFORMATION THROUGH THE WEBSITE.

1. INFORMATION RECEIVED, COLLECTED AND STORED BY THE COMPANY 

A. Information Supplied By Users

Personal Information

When you register on the Website for the Service, we ask you to provide basic contact information such as your name, sex, age, address, pin code, contact number, occupation, and interests and email address etc. When you register using your other accounts like Facebook, Twitter, Gmail etc. we shall retrieve Information from such account to continue to interact with you and to continue providing the Services. Linklisters.com will retain Your Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances we may retain Your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements. Where your personal data is no longer required, we will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business.

Subscription or paid service data

When you choose any subscription or paid service provided as part of our Services, we or our payment gateway provider may collect your purchase, address or billing information, including your credit card number and expiration date etc. However, when you order using an in-app purchase option on any of the applications of the Company, same are handled by such mobile operating system platform providers. The subscriptions or paid Services may be on auto renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your subscription before the end of the subscription term.

Voluntary Information

We may collect additional information at other times, including but not limited to, when you provide feedback, comments, change your content or email preferences, respond to a survey, or any communications with us.

Use of the Information for Services

The primary goal of the Company in collecting the information is to provide you a platform for the purpose of providing the Services. The Company may use the Personal Information provided by you in the following ways:

• To help provide you the Services;
• To observe, improve and administer the quality of Service;
• To analyze how the Website is used, diagnose technical problems;
• Remember the basic information provided by you for effective access;
• To confirm your identity in order to determine your eligibility to use the Website and avail the Services;
• To notify you about any changes to the Website;
• To enable the Company to comply with its legal and regulatory obligations;
• For the purpose of sending administrative notices and Service-related alerts and similar communication, as detailed under this Privacy Policy, with a view to optimizing the efficiency of the Website;
• Doing market research, troubleshooting, protection against error, project planning, fraud and other criminal activity; and
• To enforce the Company’s Terms and Conditions.

2. INFORMATION AUTOMATICALLY COLLECTED/ TRACKED WHILE NAVIGATION

Cookies

To improve the responsiveness of the Website for our Users, we may use "Cookies", or similar electronic tools to collect Information to assign each visitor a unique, random number as a User Identification (User ID) to understand the User's individual interests using the identified computer or device. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a Cookie to your computer or device. The only personal information a Cookie can contain is information you supply. A Cookie cannot read data off your hard drive or device. Our advertisers may also assign their own Cookies to your browser (if you click on their ads etc.), a process that we do not control. We receive and store certain types of Information whenever you interact with us via the Website or Service though your computer/laptop/netbook or mobile/tablet/pad/handheld device etc.

Opting out

If a User opts out using the Ads Settings, the unique DoubleClick Cookie ID on the User's browser is overwritten with the phrase "OPT_OUT". Because there is no longer a unique Cookie ID, the opt-out Cookie can't be associated with a particular browser.

Log File Information

We automatically collect limited information about your computer's connection to the Internet, mobile number, including your IP address, when you visit our Website, application or service. Your IP address is a number that lets computers attached to the Internet know where to send you data such as the pages you view. We automatically receive and log information from your browser, including your IP address, your computer's name, your operating system, browser type and version, CPU speed, and connection speed. We may also collect log information from your device, including your location, IP address, your device's name, device's serial number or unique identification number (e.g. UDiD on your iOS device), your device operating system, browser type and version, CPU speed, and connection speed etc.

Clear GIFs

We may use "Clear GIFs" (Web Beacons) to track the online usage patterns of our Users in an anonymous manner, without personally identifying the User. We may also use Clear GIFs in HTML-based emails sent to our Users to track which emails are opened by recipients. We use this information to inter-alia deliver our web pages to you upon request, to tailor our Website or Service to the interests of our users, to measure traffic within our Website to improve the quality, functionality and interactivity of our Website and let advertisers know the geographic locations from where our Users come without personally identifying the Users.

3. INFORMATION FROM OTHER SOURCES

We may receive information about you from other sources, add it to our account information and treat it in accordance with this Privacy Policy. If you provide information to the platform provider or other partner, whom we provide services, your account information and order information may be passed on to us.

Demographic and other Information

We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use Google Analytics, among others, to track the user behavior on our Website. Google Analytics specifically has been enabled to support display advertising towards helping us gain understanding of our users' demographics and interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us. You can opt-out of Google Analytics for display advertising and customize Google Display Network ads using the Ads Settings options provided by Google.

Links to Third Party Website / Ad-Servers

The Website may include links to other Website or applications. Such Website or applications are governed by their respective privacy policies, which are beyond our control. Once you leave our Website/servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the Privacy Policy of the operator of the application you are visiting. That such privacy policies may differ from ours. If you can't find the Privacy Policy of any of these Websites via a link from the application's homepage, you should contact the application owners directly for more information.

When we present Information to our advertisers to help them understand our audience and confirm the value of advertising on our Website, it is usually in the form of aggregated statistics on traffic to various pages / content within our Website. We use third-party advertising companies to serve ads when you visit our Website. These companies may use Information (excluding your name, address, email address or telephone number or other personally identifiable information) about your visits to this and other Website or application, in order to provide advertisements about goods and services of interest to you.

We do not provide any personally identifiable information to third party Website / advertisers / ad-servers without your consent.We do not provide any personally identifiable information to third party websites / advertisers / ad-servers without your consent.

INFORMATION USED BY THE COMPANY

The information as supplied by the Users enables us to improve the Services and provide you the most user-friendly experience. In some cases/provision of certain service(s) or utility (ies), we may require your address as well. All required Information is service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Services (including advertising and personalization on the Website) and for developing new services. We may also use your email address or other personally identifiable information to send commercial or marketing messages about our Services and/or such additional updates and features about third parties products and services with an option to subscribe / unsubscribe (where feasible). We may, however, use your email address and your contact information for non-marketing or administrative purposes (such as notifying you via sms of major changes, for customer service purposes, billing, otp authentication, appointment related information etc.).

Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, Twitter etc.

Any posted/uploaded/conveyed/communicated by users on the public sections of the Website becomes published content and is not considered personally identifiable information subject to this Policy.

In case you choose to decline to submit personally identifiable information on the Website, we may not be able to provide certain services on the Website to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.

When you register with the Website or Services, we contact you from time to time about updating of your personal information to provide the Users such features that we believe may benefit / interest you.

4. HOW COLLECTED DATA IS USED?

We use third-party advertising companies to serve ads when you visit or use our Website or Services. These Companies may use information (excluding your name, address, email address or telephone number or any personally identifiable information) about your visits or use to particular website, mobile application or services, in order to provide advertisements about goods and services of interest to you. Linklisters.com also allows advertisers and creators to serve advertisements directly, using ad serving technologies.

5. INFORMATION SHARING

Personal information will be used to allow you to login to your account on the Website or to resolve specific service issues, inform you of our new services or features and to communicate with you in relation to your use of the Website. Any other information collected will be used for- business purposes and this may include User's viewing or advertising of residential or commercial real estate, rental properties, PG and room mate availability or use of associated services; analytical purposes, data usage; improving the Website, or user experience; and providing targeted advertisements to you.

The Company shares your Information with any third party without obtaining the prior consent of the User in the following limited circumstances:-

• The Company proposes to share such Information to conduct its business and to share such Information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such Information agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
• The Company proposes to share such Information to conduct its business and to share such Information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such Information agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
• The Company may present Information to our advertisers and third parties to help them understand our audience and confirm the value of advertising on our Website, however it is usually in the form of aggregated statistics on traffic to various pages within our Website.
• The Company may share your Information regarding your activities on the Website with third party social websites to populate your social wall that is visible to other people however you will have an option to set your privacy settings, where you can decide what you would like to share or not to share with others.
• We may share your Information to enforce or protect our rights or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or our Website, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
• Registered telephone numbers of customers coming on our Website may receive telephone or text message contact from us with information regarding new products and services or upcoming events.

6. ACCESSING AND UPDATING PERSONAL INFORMATION

When you use the Services or Website (or any of its sub Website), we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way Linklisters.com maintains certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

7. INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on the Website is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Any information you include in a posting to the discussion areas is available to anyone with Internet access.

We use third-party advertising companies to serve ads when you visit or use our Website or Services. These companies may use information (excluding your name, address, email address or telephone number or any personally identifiable information) about your visits or use to particular website, mobile application or services, in order to provide advertisements about goods and services of interest to you.

8. UPDATES / CHANGES

We may alter our Policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Policy or the Terms and Conditions. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Website. Your use of the Website or Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Policy periodically on the Website to ensure that you are aware of the latest version.

9. MISCELLANEOUS

Security

We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. However, we cannot absolutely guarantee the protection of any information shared with us.

Accuracy and Confidentiality of Account Information

Customers are responsible for maintaining the secrecy and accuracy of password, email address, and other account information at all times. Company is not responsible for any personal data transmitted to a third party as a result of an incorrect account related information.

Third-Party Website

Our Website may contain links to third party Website. Navigating to another website, does not make Company liable for misuse of any information by any website controller to which we may link. Also there shall be Website that use our Linklisters.com search function and the Company is not liable for content on such Website.

10. QUESTIONS / GRIEVANCE REDRESSAL 

Any complaints, abuse or concerns with regards to the use, processing and disclosure of Information provided by you or breach of these terms should immediately be informed to the designated Grievance Officers, the list of respective Grievance Officers is being provided in our Terms & Conditions via in writing or through email signed with the electronic signature to [email protected] or [ENTER NAME] ("Grievance Officer").

This Privacy Policy is subject to changes. Please periodically review this page for the latest information on our privacy practices.